At Northbrook Dentistry, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our website or fill out forms online
• Schedule appointments or contact us via phone, email, or online messaging
• Complete patient intake forms or provide information during visits
• Interact with us through social media, email, or other communication platforms

The personal information we collect may include, but is not limited to:

• Name, address, phone number, and email address
• Dental and medical history, insurance details, and treatment information
• Payment and billing information, including credit card details
• IP address, browser type, and usage data when accessing our website

How We Use Your Information

Northbrook Dentistry uses the personal information we collect to:

• Provide you with dental care services and manage your treatment plans
• Schedule and confirm appointments, and communicate with you regarding your care
• Process payments and manage billing, including insurance claims
• Respond to your inquiries and provide customer support
• Improve our website, services, and overall patient experience
• Comply with legal obligations and maintain security standards

We do not sell or share your personal information with third parties for marketing purposes. Your information is only used as necessary to provide our dental services and manage our practice.

How We Protect Your Information

We take the security of your personal information seriously. Northbrook Dentistry implements appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure storage of electronic and paper records
• Use of encrypted communication channels for transmitting sensitive data
• Access controls to restrict unauthorized personnel from accessing personal information
• Regular reviews of our security practices to ensure compliance with industry standards

While we take every precaution to safeguard your information, no system is completely immune to breaches. In the unlikely event of a data breach, we will notify affected individuals as required by law.

Sharing of Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our practice, such as payment processors, insurance providers, and IT service companies. These providers are bound by confidentiality agreements and only use your information for the purpose of supporting our services.
• Legal Requirements: We may disclose your personal information if required by law or in response to legal proceedings, such as subpoenas, court orders, or government investigations.
• Patient Care: In certain cases, we may share your dental records with other healthcare professionals or specialists involved in your treatment.

Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files that are stored on your device when you visit our site. These files help us recognize your preferences and improve your overall user experience.

You may choose to disable cookies through your browser settings, though this may limit your ability to fully access some features of our website. By continuing to use our website, you consent to our use of cookies as outlined in this Privacy Policy.

Your Rights Regarding Your Information

As a patient of Northbrook Dentistry, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we have collected about you.
• Correction: You have the right to request the correction of inaccurate or incomplete information in your records.
• Deletion: You may request the deletion of your personal information, subject to legal or medical retention requirements.
• Restrictions: You have the right to restrict or limit the processing of your information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

Northbrook Dentistry may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

Northbrook Dentistry